On http://tsXY.travian.com/help.php (reaplce XY by the number of your server to open the respective page) you can find a helpful collection of links:

• FAQ - Answers
  Here, you can find your answer about Travian. Additionally, you have the possibility to contact the in-game support, if you really can't find your answer.
• Game rules
  Here, you can find the current game rules.
• Contact ingame support
  If you couldn't find an answer, contact the ingame support here.
• Plus questions
  You can ask questions about payment and premium features here.
• Forum
  On our Forum, you can meet and converse with other players.
• Short instruction
  Here you can find short explanations about the troops and buildings found in Travian.